FAQ

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Frequently Asked Questions

Dive Live is designed to be intuitive. You can run dual meets and championships. Still have questions? Contact us

Step 1: Sign up

Step 2: Find your team and join (as a coach, diver, parent, or administrator)

Step 3: Divers must be approved/accepted by the coach

Step 4: Create a mock meet to learn how the scoring and meet administration process works

Step 5: Run a real meet!

You should sign up as the child, using the child's name, birthdate, competing gender, etc

You can be signed in with multiple devices at the same time so you can "share the account" with your child.

Or, if you have another email address, you can register that one for yourself and join the team as a parent.

Give us a call at 978-999-2415 and we will help you get registered in minutes.

Yes! Dive Live is design so you can be a member of more than one team. You can join a high school team, club team or any other team in our system. Just request to be a member of the team. The coach or the administrator must accept you to be on the team.  (You may have to remind the coach to check if there are any memberships pending.)

Please watch our tutorial video on YouTube

No. You may sign up and compete in meets for free. Our free service allows anyone to join a compete.

Effective Sept 2023, we offer additional features for an annual subscription. 

Q. Where can I find Dive Live?

Dive live is currently available in the Apple App Store and Google play store. Or, you can login on your computer at DiveLiveApp.com

How do I subscribe?

Once you register, you can head over to your profile and follow the prompts to learn more about premium features and pay. But, you do not need to pay a subscription to be able to run meets or enter competitions.

Q. How can I pay for this?

Subscriptions are paid through the Apple or Google App store on your mobile device.

Q. What if I lose my password?

Visit the Forgot password screen/page. If you are logged in, you should probably log out first!

Q. Can I enter my own sheets or does my coach do it?

You are able to enter your own sheets for meets. Tap on your meet and then tap "Enter/Edit Sheets".
Coaches can also enter or edit sheets for their divers.
For paid competitions, only the diver can pay for their entry fees.

Q. How do I add my divers?

YOU DON'T!!!!
Welcome to the mobile generation of Diving!
Just tell your divers and parents to install the app, register and join your team.
No need for you to know email addresses or birthdates, etc. Here is sample/template email/text message to send to your team.

Q. Will college coaches see my videos?

Yes. Divers and coaches who follow you will see your videos in their newsfeed.

Q. Who can post videos of my diving?

Divers, coaches, team administrators and parents on the teams in the meet can capture video for you. For invitationals and championships, only members of the same team can capture video.

Can I remove a video if I don't like it?

Yes. You will have control over who post videos and be able to remove videos.

Q. What will I see when I go to my newsfeed?

You will be able to see anything from teams that you are on or that you follow. There will be videos of divers from teams that you follow, scores from meets, and results from meets. As well, when a meet starts, you will be able to click on that meet and be able to follow the dives and scores live.

Q. Can I download my videos?

Yes!
From your computer, you can use the video menu to download the video to your desktop. At the moment, there is no ability to download videos directly to your phone.